INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products do you sell on your webshop?

We offer a wide range of cosmetics products including makeup, skincare, fragrances, haircare, and beauty tools. Our collection features both luxury and drugstore brands to meet all your beauty needs.

How can I place an order?

To place an order, simply browse through our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the instructions to complete your order.

Do you offer international shipping?

Yes, we offer international shipping to several countries. Shipping fees and delivery times vary depending on your location. Please check the shipping policy for more details.

Can I cancel or modify my order after placing it?

Orders are processed quickly to ensure timely delivery. If you need to make changes or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is shipped.

Can I return or exchange products?

Yes, we accept returns and exchanges within 30 days of purchase for unopened and unused items. Please review our return policy for detailed instructions on how to process a return.

INFORMATION ABOUT US

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